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Job description

My client is an integrated agency based near Reading and they are looking for a Senior Account Manager to manage the development and production of agency jobs on a large global technology client. You will have strong operations and financial management experience and as a Senior Account Managers you will be required to be be knowledgeable in client markets and strategies as well as competitors’ activity. You will use this knowledge to provide strategic insight on an account and to generate new business opportunities with the client. My client prides itself in the longevity and closeness of client relationships. It is a very dynamic but stable environment and the level of cretive work is improving due to a new ex-London Creative Director Full Responsibilities and Accountabilities Take total responsibility for the control of all work for your clients, ensuring its timely progress through the agency and that it achieves and exceeds the expectations of your clients. Ensure through efficient administration systems and close monitoring of suppliers that all jobs are carried out efficiently and to a high standard. Be confident in building relationships with clients. Provide client with confidence that Volume will meet the client’s own expectations in accuracy and quality. Ensure project quality and excellence. Maintain, and from time to time review operational procedures being used on your clients. Recommend and implement process improvement aligned to company goals. Review all jobs on completion both internally through assessment and externally in a client summary or creative review. Develop a central co-ordination role for your team providing accurate briefing and ensuring information is available when required by own team and other departments. Be aware of and monitor client’s marketing activity and that of their competition, developing an understanding of market dynamics, and client/competitor strategies and objectives. Work with the client to develop campaign plans Work with the client to develop Marcomms plans Ensure that all accounting procedures are efficiently adhered to for the agency and your clients. Monitor accuracy of invoicing and payment of invoices by clients; maintain awareness of client expenditure month on month. Ensure profitability of projects. Provide accurate information for Account Director’s or Client Services Director’s forecasts each month. Anticipate and develop solutions to quality or cost problems. Seek out profit and new sales opportunities. Actively develop cross-department team spirit and involvement in your client’s activities.