Contact Details

Job description

We have a vacancy for an Tour Organiser (Continental Europe) to join our Head Office team. Currently enjoying our 50th year of successful business, PGL is now the UK's leading provider of residential activity holidays and educational courses for children. Our products include adventure and watersports courses throughout the UK, France and Spain; Educational and ICT courses in the UK; Pan-European educational school tours and field studies trips and ski holidays throughout Europe and North America. We are currently looking for an organised, enthusiastic individual with previous customer service experience to co-ordinate our overseas Educational Tours programme to locations including France, Germany, Spain and Italy. You should possess a talent for organising as you will be responsible for the administration of all tour arrangements, including liaising with hoteliers, venues, suppliers and coach companies. The ideal applicant will have excellent organisational skills as you will be responsible for the administration of all tour arrangements. Good communication skills are essential in order to work effectively with our suppliers, party leaders and sales teams. The ability to speak a second European language (French, German, Spanish or Italian) and the confidence to use it regularly over the phone and in written correspondance is an important pre-requisite for this varied role. As a Tour Organiser, you'll be the first point of contact with Party Leaders, therefore good communication skills are essential. The majority of guests travelling with PGL are school groups and many are loyal re-bookers, therefore the ideal applicant will be focused on customer service and able to maintain relationships. The office can get pretty hectic during peak travel weeks, therefore a calm attitude and sense of humour is vital. This position is permanent and based at our Head Office in Ross-on-Wye, but you may be required to travel to our destinations for educational and contracting visits. Please visit our website to download an information pack and application form: www.pgl.co.uk/hqjobs Alternatively, for an informal chat about this role, please contact Kim Hampson at PGL on 08700 551 551. You must have the legal right to live and work in the UK to be considered for this role. PGL is committed to the principle of equal opportunities Closing date for applications: August 17 2007 (start date: Aug/Sept 2007)